Delivery and Returns

Our delivery estimates indicate the typical delivery periods for the different delivery methods. A typical delivery period for Standard delivery is to be delivered within 3-5 working days, these periods run from the close of business on that day. If you place your order after 1pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day. These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
 

Standard Delivery (2-3 working days)* - £3.99

First Class Delivery (1-2 working days)* - £5.99

Next Working Day (Guaranteed on orders placed before 1pm.)* - £6.99

Saturday delivery (Guaranteed on orders placed before 1pm.)* - £12

European Delivery (3-5 working days)* – £10

Worldwide Delivery (For countries outside Europe, 5-7 working days)* - £16

*N.B. All orders are dispatched using Royal Mail services unless mentioned. 


RETURNS POLICY

We recommend you get the right size with your first purchase. If you wish for assistance in determining your size, please
contact a member of our team at info@riskcouture.com with your measurements and we will be happy to advise you.

If you order an item which is out of stock and our website hasn’t notified your prior to checkout. Our team will contact you
shortly via email or telephone to organise a refund or exchange.

We guarantee to refund any item you are not completely happy with when you return it to us via a tracked
delivery service, together with all packaging, in a resalable condition within 14 days of receipt.

RETURNING ADDRESS

Risk couture Ltd

315 vulcan mill
2 malta street
Manchester
M4 7BL

Refunds will be credited to your original method of payment. We do not refund your original or return postage costs.

Returns may take up to 24 hours from when we receive the return to be processed, with refunds taking a further
3-5 working days to be credited.(This may increase due to reasons beyond our control.) Please send all
returns via recorded delivery, as we take no responsibility for lost items.

If you find a fault or you are not happy with one of your items please contact our customer service team at info@riskcouture.com
before returning your item.

A return may be entitled to receive a refund or exchange if the following conditions apply:
We receive the returned product within 14 days following the date of delivery of the product
The returned product is unused, in its original packaging, with any labels still attached.
The item is in a condition enabling us to sell the product as new.
The item was not part of a sale when purchased.
You comply with the returns procedure.

A return may not be entitled to receive a refund or exchange if the following conditions apply:
The item is not resalable as new, i.e. it has been worn, washed, damaged or modified.
The item did not comply with our returns period and conditions.
The item was part of a sale at the time of purchase. Please note any items purchased from our sale may only be
exchanged for another size/product or store credit for the amount it was purchased for.
If you return a product in breach of our returns policy, (and where you do not have any other legal
right to return the item) the following procedure will apply:

We will not refund or exchange the item.

We will retain the returned item until we receive payment for the additional postage amount we may charge for redelivery of the product.
If we do not receive payment for redelivery within 14 days of issuing a request, we may destroy or otherwise dispose of the returned product.